AMC
Sales Inc Frequently Asked Qutestions
We may be contacted at prizes@amcsalesinc.com
Click this link to
return to the AMC Sales Inc. On-Line Store
IMPRINTS
Are
there any other charges?
There is a $35 set up screen charge for each imprint order. If you have more than one item to imprint: 1st imprint item....$35.00. 2nd imprint item....$30.00. 3rd imprint item ....$25.00.
4th imprint item ... FREE!
We save your
artwork for two years. Repeat Imprint customers are only charged $20.00 for
plate retrieval.
Can I email my artwork?
You can email your artwork to us at imprint@amcsalesinc.com. Please specify "artwork" in the subject line of your email message. 600 dpi EPS files are preferred, but jpeg files will be accepted. As always, you can call us at 1-800-232-0332 to expedite your order.
How much
will I pay for freight?
The freight on all imprint orders delivered within the Continental United States is FREE! Orders shipped outside the Continental United States, (to Hawaii, Alaska, Virgin Islands, Puerto Rico) are sent FOB via Priority Mail.
When can I
get my order?
Once we receive your artwork, we can usually deliver your order to you in 2 to 3 weeks.
GENERAL MERCHANDISE
Can you bill
me?
At this time, a valid credit card number is required for any Internet order.
Net 15 day terms are available with prior approval. Call 1-800-262-0332
Signed purchase orders are accepted from schools, churches, corporations, fraternal organizations, associations,etc.
Purchase orders can be faxed to 763-545-0480.
Will I be
charged Tax?
Sales tax is applied to all orders shipped to Minnesota.
Minnesota based schools and churches need only to put their tax ID number in the comments section and we will waive the state tax. Customers in all other states are tax exempt at this time.
When will I
get my order?
We usually ship
within a week. You will have your order within 2 weeks of ordering.
Is there a
minimum order?
No order is too small or too large.
How much is
shipping & handling?
Shipping on orders of $250 or more is FREE within the Continental USA! Orders are shipped by UPS Ground unless restricted by size or weight. If other arrangements are necessary, such as Next Day Air, 2nd Day Air, or 3 Day Select, we can accommodate you. Call 1-800-232-0332 for Express shipping.
There is a $5.00 Rush Fee for same day shipping.
$9.95 shipping and handling charge on orders up to $125.
$14.95 shipping and handling charge on orders from $125.01 to $249.99.
Freight is charged on shipments outside the Continental USA.
(
Returns
We pack and check merchandise carefully before shipping and
cannot be responsible for damage in transit. You must notify us within 10 days
for returns on merchandise shipped in error. A restocking fee may be charged.
Candy and Glow products are not returnable.
Click this link to return to the AMC Sales Inc. On-Line Store